Why do I get punished when the person escalating the issue or making it worse doesn't?

[Joemama6896468v]

I don't normally fight or try to at least, but this user Cam1 constantly has been poking at me all day long. He doesn't say anything really worth being kicked/banned for. It's just constant harassment (I think is the correct word?). However, when I say something that is subtly inappropriate in response after ignoring him all day long I get kicked. I feel like there's no look at all into context in most of these situations.

A lot of other users complain about a user name Autizzim as well who is constantly talking, saying bad things, and doing inappropriate things, but no punishment on her either despite being exposed for saying the n word by various users.

I am not sure what the issue here is because some users get kicked for minor, little things, but then when other users are reported for saying similar things or worse things almost always nothing happens to them. I'm not asking for the staff to be there 24/7 or whatever. One of my friends got accidentally kicked for saying she's fat (talking about herself), but then when I reported someone for saying "fat bitches" which I imagine is disrespectful nothing happened.

It just gives off a lot of pick and choose or favoritism vibes to some people which I'm sure isn't the goal here. It just gives off that vibe. I did report a user that constantly said bad words and even has the word "gooning" in her bio which for those who don't know it means "edging".

This isn't meant to come off as a complaint really. More so, just pointing out unfair things that occur when some staff aren't on. Also, why do I keep son being accidentally banned? It's happened like three times now.

 

[Laban]

Also, why do I keep son being accidentally banned? It's happened like three times now.

I won't speak to any of the rest of your post as I am not staff but what do you mean by this? Are you getting a reason on the ban screen when this comes up? Is it going away after a certain amount of time? Please provide some more detail so 321 may investigate this better.

 

[Joemama6896468v]

I won't speak to any of the rest of your post as I am not staff but what do you mean by this? Are you getting a reason on the ban screen when this comes up? Is it going away after a certain amount of time? Please provide some more detail so 321 may investigate this better.

No reason really. I got banned with the reason "admitted to bypassing." Like two or three times, come here and appeal, then get an apology and say that it was a mistake after investing further on my account. Not sure why, though.

 

[KiwiMinx]

I don't normally fight or try to at least, but this user Cam1 constantly has been poking at me all day long. He doesn't say anything really worth being kicked/banned for. It's just constant harassment (I think is the correct word?). However, when I say something that is subtly inappropriate in response after ignoring him all day long I get kicked. I feel like there's no look at all into context in most of these situations.

A lot of other users complain about a user name Autizzim as well who is constantly talking, saying bad things, and doing inappropriate things, but no punishment on her either despite being exposed for saying the n word by various users.

I am not sure what the issue here is because some users get kicked for minor, little things, but then when other users are reported for saying similar things or worse things almost always nothing happens to them. I'm not asking for the staff to be there 24/7 or whatever. One of my friends got accidentally kicked for saying she's fat (talking about herself), but then when I reported someone for saying "fat bitches" which I imagine is disrespectful nothing happened.

It just gives off a lot of pick and choose or favoritism vibes to some people which I'm sure isn't the goal here. It just gives off that vibe. I did report a user that constantly said bad words and even has the word "gooning" in her bio which for those who don't know it means "edging".

This isn't meant to come off as a complaint really. More so, just pointing out unfair things that occur when some staff aren't on. Also, why do I keep son being accidentally banned? It's happened like three times now.

Hi there
Two things I will comment on here…

I don't normally fight or try to at least, but this user Cam1 constantly has been poking at me all day long. He doesn't say anything really worth being kicked/banned for. It's just constant harassment (I think is the correct word?).

You have an ignore button which would make it so you never have to see anything that this person posts... ever again. I know us mods say it often but it really is a great tool.

Also, why do I keep son being accidentally banned? It's happened like three times now.

The system bot has certain words/phrases that it will auto kick or ban someone. Unfortunately, there are things we can say in everyday chat that may trigger those actions. Should we remove those words/phrases? I don’t think so. They are in place to try and protect users from those chatters out there who are deliberately trying to hurt/harm others. Sometimes, the mods see it happen and will help. Other times, you need to go to the forum and use the appeal process. While it can be an inconvenience, I consider it a small price to pay for trying to keep the site safe for our chatters.
Not sure if this helps at all but I hope you have a great day!
Denna

 

[Joemama6896468v]

Hi there
Two things I will comment on here…

You have an ignore button which would make it so you never have to see anything that this person posts... ever again. I know us mods say it often but it really is a great tool.

The system bot has certain words/phrases that it will auto kick or ban someone. Unfortunately, there are things we can say in everyday chat that may trigger those actions. Should we remove those words/phrases? I don’t think so. They are in place to try and protect users from those chatters out there who are deliberately trying to hurt/harm others. Sometimes, the mods see it happen and will help. Other times, you need to go to the forum and use the appeal process. While it can be an inconvenience, I consider it a small price to pay for trying to keep the site safe for our chatters.
Not sure if this helps at all but I hope you have a great day!
Denna

Thank you, I do agree with the system and the auto bans/mutes. I usually have no issue with the staff actions. Just when it seems weird/doesn't make sense to me is all. Thank you. Yes, I know a justification isn't necessary for every single action

 

[Buzz]

This here, from nearly 3 years ago:​

Admin​

Owner of 321Chat​

WebMaster

• Feb 15, 2022

Because the overwhelming feedback of 321chat has been that the mods kick and ban people way too quickly I told the mods that they need to chill out. That it is not their job to parent everyone and stop every fight between chatters. I said teens are allowed to curse and occasionally be mean to each other. That is not to say that they can't ban a troll that is just trying to upset people.

One of people's complaints was that they were always quizzed about their "real" age and told to put in in their profile. I said to stop doing that... That predators would simply lie and you're annoying every new chatter the moment they check out the site. I said 20 and 21 year olds should be allowed to chat within teen chat. (I've now lowered that to 20) because it seems ridiculous to me that 19 is fine and then your birthday ticks off and you aren't allowed to be in the room you've called home, potentially for years. I think you should have your 20th year as time to transition out of teen chat.

So in my mind not much has changed. Racist and homophobic language will still get you banned as will sexual posts and images. There is still a report button that everyone can use incase things are done in private.

There are other sites where the parents have to sign their children up and every word is screened or filtered out. If you are looking for that level of protection then please go there.

 

[Joemama6896468v]

This here, from nearly 3 years ago:​

Admin​

Owner of 321Chat​

WebMaster

• Feb 15, 2022

Because the overwhelming feedback of 321chat has been that the mods kick and ban people way too quickly I told the mods that they need to chill out. That it is not their job to parent everyone and stop every fight between chatters. I said teens are allowed to curse and occasionally be mean to each other. That is not to say that they can't ban a troll that is just trying to upset people.

One of people's complaints was that they were always quizzed about their "real" age and told to put in in their profile. I said to stop doing that... That predators would simply lie and you're annoying every new chatter the moment they check out the site. I said 20 and 21 year olds should be allowed to chat within teen chat. (I've now lowered that to 20) because it seems ridiculous to me that 19 is fine and then your birthday ticks off and you aren't allowed to be in the room you've called home, potentially for years. I think you should have your 20th year as time to transition out of teen chat.

So in my mind not much has changed. Racist and homophobic language will still get you banned as will sexual posts and images. There is still a report button that everyone can use incase things are done in private.

There are other sites where the parents have to sign their children up and every word is screened or filtered out. If you are looking for that level of protection then please go there.

This is absolutely amazing! I love the answers that I'm getting from this post. This makes me happy to know this. Thank you! A lot of people don't agree with the owner or go against what they've said (idk their pronouns and don't want to be mean) I appreciate this a lot. Thank you and to all others that have responded.